Course Description

How much of your workday do YOU spend frustrated and annoyed? Dreading Mondays (Tuesdays, Wednesdays, etc.) because of all of the drama at work? And as hard as you try, you cannot seem to find a GOOD and PRODUCTIVE way to handle the people and situations that seem to trigger your frustration?

On top of that, you realize that how you are handling things are beginning to reflect poorly on your reputation, relationships and performance at work.
If this sounds like you, then I invite you to take control of the situations that keep you frustrated, unproductive and stressed at work (and even at home) by registering for our How to Handle Workplace Triggers Web Training.
In this web training, you will learn how to effectively:
  • Respond to Disrespect
  • Handle Unfair Treatment
  • Tackle Frustration
  • Deal with Unpleasant Behavior Traits
  • Handle Minor Irritations
If you are an employee, manager, executive or business owner who understands that your career or business advancement hinges on your ability to CONQUER workplace situations and are finally ready to change those stressful and conflictual situations into productive and peaceful encounters, then join us for this web training!

Trainer, Therapist, Consultant

Neca Smith

Neca C. Smith is the President & Founder of AidevO People Consulting, LLC and is responsible for creating and delivering customized live, print and virtual solutions that lead organizations and individuals to thrive through effective and powerful interpersonal interactions. She has over 15 years of experience in organizational soft-skill training, workplace readiness program development, leadership development, counseling and behavioral coaching.Neca assists employers with tough workplace issues such as handling workplace conflict, dealing with difficult situations, reducing workplace stress & burnout and achieving work/life balance delivered through interactive and engaging in-person & virtual staff development training. leadership & management consulting and coaching.She received her Bachelor’s of Science Degree in Health Care Management from Florida A&M University. She also obtained both a Master of Science Degree and a Specialist in Education Degree in Professional Counseling from Georgia State University. Her credentials include: Licensed Professional Counselor in the State of Georgia (LPC004936), Certified Anger Management Specialist and Certified Professional in Managing Workplace Conflict.Neca has conducted trainings, workshops and conference breakout sessions on many issues affecting morale in the workplace. She is also the author of three books, “Anger Intelligence: The Workbook – Changing the Way You Think About Anger”, “Temper Taming Tips: The College Student’s Guide to Anger Intelligence” , and the co-author of “CALM: The Workplace Stress Reduction Workbook”.In addition, Neca is a sought after speaker and media personality for magazines, radio, and television.

Course curriculum

  • 1

    How to Handle Workplace Triggers Web Training

    • How to Handle Workplace Triggers Part 1

    • How to Handle Workplace Triggers Part 2